Get some skills, basically.
Think World of Warcraft: Cataclysm’s Heroic dungeons are too hard? You’re not the only one. But Blizzard isn’t changing them.
“We don’t want you to stumble your way to victory. We don’t want you to be able to overwhelm bosses without noticing or caring what they’re doing. We don’t want healers to be able to make up for all of the mistakes on the part of the other players,” explained Greg “Ghostcrawler” Street, lead systems designer, on the Battle.net website.
“While, at the end of the day, dungeons may just be gussied up loot vending machines, we want you to do more than push a button to get the loot.